How Many Employees Does Southwest Airlines Have Now?

How Many Employees does Southwest Airlines have?

How Many Employees Does Southwest Airlines Have? The renowned Southwest Airlines is widely admired for its exceptional service and commitment to customer satisfaction. The wonderful league of Southwest airline employees has played a huge role in the achievement of this feat.

How many Employees does Southwest Airlines have?

With over 66,656 dedicated individuals on board as of 2022, the Southwest airline team thrives on passion, commitment, and a shared love for aviation

From pilots and flight attendants to ground crew and administrative personnel, this dedicated team works tirelessly to ensure smooth operations and unforgettable experiences for millions of passengers worldwide.

Read on as we delve deeper into the fascinating world of Southwest Airlines and its incredible workforce.

How Many Employees Does Southwest Airlines Have Now?

Southwest Airlines takes pride in its exceptional customer service. Behind every smile and helpful gesture, there’s a dedicated team of employees working tirelessly to ensure a smooth journey for travelers.

Below is a breakdown of the staff that makes up the Southwest Airlines workforce.

Airport Operations Team

At Southwest Airlines, the airport operations team is made up of  23,500 people. They are the backbone of the airline’s functioning. 

These employees work at the various Southwest hubs, managing the operations on the ground. Their primary goal is to ensure passengers have a hassle-free experience from check-in counters to gate operations.

The number of employees in airport operations varies depending on the size and traffic of each airport. 

Customer Service Representatives

Another crucial group of employees at Southwest Airlines is the customer service representatives, which is made up of about 7,000 individuals across their network.

You can find them at the ticket counters, boarding gates, and even on the phones, assisting passengers with reservations, flight information, and any other queries customers may have. 

These employees are essential in creating a positive experience for travelers. 

Baggage Handlers

Ever wondered how your luggage magically appears at your destination? The dedicated team of baggage handlers is the personel responsible for this.

They ensure that passengers’ belongings are safely transported from one place to another.

Southwest Airlines employs a considerable number of baggage handlers to ensure efficient handling and tracking of luggage throughout the journey.


Ramp Agents

When it comes to ground operations, ramp agents play a vital role. They assist in tasks such as aircraft loading and unloading, aircraft movement on the tarmac, and other operational activities. 

These employees work tirelessly behind the scenes to ensure the smooth flow of flights. Southwest Airlines employs a substantial number of ramp agents to handle these critical responsibilities.


Pilots are the captain of the ship, guiding the aircraft and ensuring a safe journey for passengers. 

Southwest Airlines has 9,400 highly skilled and trained pilots who fly their aircraft across various domestic and international routes. 

These professionals undergo rigorous training and examinations to maintain the highest safety standards.

Flight Attendants

Flight attendants play a crucial role in ensuring passenger safety and comfort during the flight. 

Southwest Airlines employs a good number of flight attendants who cater to the needs of passengers, serving meals and beverages, conducting safety demonstrations, and providing assistance throughout the journey.


Southwest Airlines, a renowned name in the aviation industry, boasts an impressive workforce across various departments and roles.

From the ground team and customer service representatives to the pilots and flight attendants, each employee plays a significant role in ensuring a delightful travel experience for passengers. 

So, the next time you fly with Southwest Airlines, remember the dedicated individuals working tirelessly behind the scenes to make your journey truly memorable!

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